Intouch Advance - Auto Mate Brochure
PROPOSITIONS GUIDE AUTO MATE
App & Web login with Plug & Play device
PEACE OF MIND The easy way to manage your vehicles with Auto Mate from Intouch Advance
Plug & Play
KEY BENEFITS
App & Web
Increase productivity
Logistic support
Security
Management & upkeep
36 Month Offer
60 Month Offer
Cost control
£11 per month £49 set up
£11 per month Free set up
KEY FEATURES
Suspicious activity alerts
Easy expense management
24hr monitoring
Find my vehicle
Fleet management
Location Alerts
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OPERATES ON THE UK’S FASTEST 4G NETWORK
Auto Mate device & service
PROVISIONING THE SALE
Check vehicle compatibility @ https://automatecheck.ee.co.uk
Device & Packaging
60 Month Offer
36 Month Offer
£11 per month (ex VAT)
£11 per month (ex VAT)
Free set up
£49 set up (ex VAT)
OR
Available to new and existing customers.
Available to new and existing customers.
Driver Mobile App
All devices need to be set up within 3 months of purchase
The user will receive a SIM card separate to the device, which can be discarded after setup
Fleet Manager Mobile App
Fleet Manager Web Portal
TYPICAL CUSTOMER INSTALLATION
GETTING UP AND RUNNING: (What the Customer Does)
Self Install
STEP 1 ; Get plug & play device from retail store or delivered to your door
STEP 1
STEP 2 ; Download the app from Google Play or the iOS App Store, or go to the website: automate.ee.co.uk
STEP 2
STEP 3 ; Login with My EE credentials and scan the device bar code with the app
STEP 3
STEP 4 ; Plug the device into the vehicle
STEP 4
OUR CUSTOMERS PROVEN PEDIGREE
HIGH LEVEL CUSTOMER LIFE CYCLE
Their attention to detail and customer service is excellent… I regularly recommend Intouch Advance to others.
Customer Registration • Customer must follow instructions in box or on website • Download App or go to website • Register for service (Redirects to My EE pages for logging in - EE identity required) Installation/Use • Once registered, the device can be fitted to vehicle • The device sends telematics (location info etc) back to Auto Mate service for access by customer (fl eet manager) via App/Website
- Bruce Burns, Vice Chair, Yorkshire Air Ambulance
Intouch Advance provide us with the industry expertise and data to effectively manage our ever changing telecoms needs. - Graham Barker, Group Facilities Manager, Pace Plc
HIGH LEVEL CUSTOMER LIFE CYCLE
Timekeeping Ensuring that their drivers are getting to their destination on time.
Driver discipline Ensuring that their drivers are behaving conscientiously on the road.
Vehicle security Safeguarding the investment that their vehicles represent from theft.
Highs Competitively priced Easy to understand and setup Supported by industry experts Low touch agent provisioning
Returns • 7 Day money back returns
• Device returned to warehouse and SOC removed from account (SIM Cancelled if appropriate) Replacements • Customer calls Intouch Advance customer services • Hot hand-over to supplier customer services for initial diagnostics • If necessary, replacement device will be dispatched from supplier to customer for exchange • Customer registers the new device which will associate new IMEI with original SOC Termination • Customer calls Intouch Advance customer services and requests cancellation • Service is liable for ETF if cancelled before end of committed term
Travel reporting Producing accurate reports of trips taken, for expenses or other needs.
Route planning Finding the best route from A to B and getting there as quickly as possible.
Driver communication Staying in touch with drivers on the road.
CALL US TODAY: 0344 568 0000
Minimising problems Anticipating delays and dealing with them swiftly.
Client communication Updating clients on vehicle status, and keep them informed.
Fleet oversight Knowing where all the company vehicles are, and directing where they’re going.
TOP NEEDS OF SMB’S For anyone managing vehicles at an SMB, some or all of these will be big parts of their day-to-day duties.
Festival Building, Ashley Lane, Shipley, West Yorkshire, BD17 7DB | Tel: 0344 568 0000 VAT No: 755 3164 28 | Company Registration No: 4220359
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