Intouch Advance - Auto Mate Brochure

HIGH LEVEL CUSTOMER LIFE CYCLE

Timekeeping Ensuring that their drivers are getting to their destination on time.

Driver discipline Ensuring that their drivers are behaving conscientiously on the road.

Vehicle security Safeguarding the investment that their vehicles represent from theft.

Highs Competitively priced Easy to understand and setup Supported by industry experts Low touch agent provisioning

Returns • 7 Day money back returns

• Device returned to warehouse and SOC removed from account (SIM Cancelled if appropriate) Replacements • Customer calls Intouch Advance customer services • Hot hand-over to supplier customer services for initial diagnostics • If necessary, replacement device will be dispatched from supplier to customer for exchange • Customer registers the new device which will associate new IMEI with original SOC Termination • Customer calls Intouch Advance customer services and requests cancellation • Service is liable for ETF if cancelled before end of committed term

Travel reporting Producing accurate reports of trips taken, for expenses or other needs.

Route planning Finding the best route from A to B and getting there as quickly as possible.

Driver communication Staying in touch with drivers on the road.

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Minimising problems Anticipating delays and dealing with them swiftly.

Client communication Updating clients on vehicle status, and keep them informed.

Fleet oversight Knowing where all the company vehicles are, and directing where they’re going.

TOP NEEDS OF SMB’S For anyone managing vehicles at an SMB, some or all of these will be big parts of their day-to-day duties.